Editorial artworkLearning measurement & evaluation
What carries into the work?
The strategy I created and the 90-day follow-up study I conducted to examine workplace application.
Strategy, workplace research & reconstructed examples
Dennis Griffin, Ed.D. / Learning strategy, talent development & measurement
Open to learning leadership and research roles
Learning that starts with the work and ends with evidence.
I connect learning to the work people do, then measure what changes. I lead learning strategy and talent development with research and measurement.
Leadership in practice
What changed in the work.
- 100+
Rebuilt evaluation for more than 100 courses. The Nationwide Learning Leaders Council adopted the standard across the enterprise.
Read the account - 6–8 → 3
Brought stakeholder feedback in earlier and introduced rubrics and a tiered build menu. Development time dropped from six to eight weeks to about three.
Read the account - 100
Led a team of about 10 that fixed roughly 100 broken courses in about two weeks during the LMS migration.
Read the account
The art of evidence
A question travels into the work.
From the task someone needs to do to a decision the evidence can support.
The task
Name what someone should do differently.
Application
Look for that behavior in real work.
Conditions
Ask what helped or got in the way.
The decision
Choose a response the evidence can support.
A conceptual view of the approach. Explore the workplace study
An exploration / The Art of Evidence
What happens after
the learning?
The interesting part is what people can do with it. Follow the question from the learning experience into the work.
The strands are a visual metaphor for the paths between learning and practice. These sculptures were created with generative tools and do not depict study findings. The measurement begins with a question we can investigate.
What should someone be able to do differently?
Start with something people need to do.
I begin with the work itself. A clear task gives the team something useful to design for and a behavior we can look for afterward.
A worked example
In this example, a team member uses a job aid to complete a handoff accurately.
An illustrative handoff, used to show the measurement approach.
01 / Selected work
The thinking.
The work behind it.
A closer look at the questions I’ve investigated, the decisions I’ve shaped, and my contribution to the work.
View the portfolioEditorial artwork
Editorial artworkUX research & human behavior
Understanding the person behind the behavior.
How I led two phases of interviews, interpreted the findings, and helped a team consider distracted driving features.
Research leadership, interpretation & rebuilt artifacts
A leadership perspective
The work is also about people.
“What truly sets him apart is his ability to inspire, motivate, and bring out the best in those around him.”
02 / The practice
Training earns
its place.
I start with the task people need to perform. I check whether they need practice, clearer expectations, or better tools before deciding what to build.
Investigate the work
I use interviews and task analysis to identify what supports performance and where people need help.
Build useful learning
I help teams design around real tasks, with practice, feedback, and clear expectations.
Make evidence useful
I connect observable workplace behavior to the questions leaders need to answer and the decisions they need to make.
03 / From the reading room
Ideas from the work.
ResearchOps is a system of decisions
Clear responsibilities and a usable evidence record help a research team focus its effort where it can inform a decision.
Using synthetic users with care
Simulated responses can help a team prepare research questions. Claims about real people still need observed evidence.
Keeping interpretation accountable when using AI
Give AI specific tasks, keep the source material close, and make the researcher’s interpretation easy to review.
04 / Ideas Lab
Room for
a good question.
I use small tools and examples to work through questions about learning and research. This is where I share ideas that are still taking shape, including careful ways to use AI.
Step into the labInteractive tool
Does this need training?
Investigate the performance need before deciding what to build.
Working idea
Checking synthetic-user assumptions
Examine where simulated responses still need real participants.
Learning concept
When the work changes
Keep learning useful as tools, tasks, and expectations change.
A conversation about what comes next
Hiring for
learning leadership?
I’d welcome a conversation about the role, the team, and what you need to accomplish. I’m open to learning leadership and research roles in Columbus, Ohio, and to remote work.
Email Dennis